Coretegra™ focuses on getting you where you need to be tomorrow. Today!
The traditional model for "All things technology" is really about businesses paying a service technician to put them back to where they were yesterday – before their IT service problem emerged.
We have a different take on "all things technology". At Coretegra, our focus is getting businesses like yours to where you need to be tomorrow so you're doing more than just paddling rapidly to stay in place. Here's why we're the right choice for total IT service and support:
We give you a single point of contact...instead of several.
This means you have one number to call. No more "blame games" or "runarounds" to identify the source of an issue or whom to approach. With Coretegra on call, you have a single point of contact that will act as your advocate to remediate problems with software vendors, support centers and manufacturers on your behalf.
We're proactive, not reactive.
Why wait for an IT issue to balloon into a major problem, costing your company time and money? We identify potentially disruptive issues before they happen and often before you even sense there's a problem. So your IT keeps humming along the way it should.
We handle over 95 percent of service calls remotely.
Using a service provider to perform repairs, updates, patches, installations right on your premises is so yesterday. With our ability to remotely monitor, maintain, and remediate issues, we've reduced the need – and the costs -- of on-site support. But if you ever need us for a more thorny issue, we'll be happy to work with you onsite.
We offer you a fixed fee so you can budget effectively.
The average business spends $360 per user per month on technology. The question is, why? The vast majority of our customers save money when they switch to a fixed-fee model – as much as 60 percent in savings. That's substantial!
We promote Green IT practices.
Coretegra and The Utility Company, along with our providers, partners, and suppliers, all share a common goal of reducing energy consumption, reducing pollution recycling and eliminating waste. Since most businesses utilize only 15 percent of technology, we help you more effectively use your IT services. Because your carbon footprint matters.